Get in Touch
Have questions about our peptides, need technical support, or want to discuss a partnership? Our team is ready to help.
How Can We Help?
Our scientific support team is available to assist researchers with product inquiries, technical questions, order support, and general guidance. Whether you need help selecting the right peptide for your research protocol, understanding reconstitution procedures, or tracking an existing order, we are here to help.
For technical questions about specific peptides, purity data, or Certificate of Analysis documentation, our team can provide detailed information to support your research planning. We typically respond to all inquiries within 24 hours during business days.
Common Inquiry Topics
Product Selection — Help choosing the right peptide and dosage for your research protocol
Technical Support — Reconstitution guidance, storage recommendations, and handling procedures
Order Status — Tracking information, shipping updates, and delivery confirmation
Bulk Orders — Custom quantities, volume pricing, and institutional purchase arrangements
Quality Documentation — Certificate of Analysis requests, batch data, and purity verification
Affiliate Program — Commission details, dashboard access, and partnership opportunities
Shipping & Delivery Information
All orders are processed within 24 hours of confirmation. Peptides are shipped in specialized thermal-insulated packaging with cold packs to maintain product integrity throughout transit. Standard shipping times are 3-7 business days domestically. Expedited shipping options are available at checkout. Free shipping applies to orders of 5 or more units. Every shipment includes a packing slip with product details, batch numbers, and a link to download the Certificate of Analysis for each item in your order.